Privacy Policy

Last Updated: February 27, 2025

Westix-TI ("we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [YourWebsite.com] (the "Website") and when you use the Gestix software ("Gestix") that we develop and license to you. We strive to comply with all applicable data protection laws worldwide, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other regional regulations.

1. Information We Collect

We may collect the following types of personal data:

• Website Usage: Information you provide when interacting with our Website, such as your name, email address, and any data submitted through forms (e.g., contact or support requests).
• Gestix Software: Data you enter into Gestix, such as business records, customer information, or other personal data you choose to store, process, or manage within the software.
• Automatically Collected Data: Technical information like your IP address, browser type, operating system, and usage patterns (e.g., pages visited, time spent) when you access the Website, collected via cookies or similar technologies.

2. How We Use Your Information

We use your personal data responsibly to:

• Provide, maintain, and improve the Website and Gestix software.
• Respond to your inquiries, provide customer support, and fulfill your requests.
• Ensure the security and functionality of our services, including detecting and preventing fraud or abuse.
• Comply with legal obligations and enforce our terms of service.
• For Gestix users, process and store the data you input solely as directed by you, acting as a data processor where applicable.

We do not use your data for purposes beyond what is necessary to deliver our services unless we have your explicit consent or a legal basis to do so.

3. How We Protect Your Data

We take the protection of your personal data seriously and implement appropriate technical and organizational measures, such as:

• Encryption of data in transit and at rest where feasible.
• Access controls to limit who can view or process your data within our organization.
• Regular security assessments to identify and mitigate risks.

For Gestix users, we ensure that any data you store in the software is handled with the same care, in accordance with our licensing agreement and applicable laws.

4. Data Sharing and Disclosure

We do not sell, trade or rent your personal data to third parties. We may share your data only in the following cases:

• Service Providers: With trusted third-party providers (e.g., hosting providers, payment processors) who help us operate the Site and Gestix, bound by strict confidentiality agreements.
• Legal Compliance: When required by law, court order or governmental authority, or to protect our rights, safety or property.
• Gestix Data: We do not access or share the data you store in Gestix, unless expressly authorized by you or necessary to provide support or comply with legal obligations.

5. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we update or correct inaccurate data.
• Erasing: Request that we remove your data, subject to legal retention requirements.
• Restriction: Limit how we process your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Opt out of certain processing, such as marketing (if applicable).

To exercise these rights, please contact us at info@gestix.com. We will respond within the timeframes required by law (e.g. 30 days under the GDPR).

6. Cookies and Tracking Technologies

We use cookies and similar technologies on the Site to enhance your experience, analyze usage and ensure functionality. You can manage your cookie preferences in your browser settings. Essential cookies required for the Site to function do not require consent, but we will seek your approval for non-essential cookies where required by law.

7. International Data Transfers

As a globally available service, your data may be transferred to, and processed in, countries outside your region, including [Your Country]. We ensure that such transfers comply with applicable laws, using safeguards such as Standard Contractual Clauses (SCCs) where necessary to protect your data.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For Gestix, we retain your data in accordance with your instructions and the terms of our license, deleting it upon termination of your license unless we are legally required to retain it.

9. Third Party Links

Our Site may contain links to third party websites. We are not responsible for their privacy practices, and this Privacy Policy does not apply to them. We recommend that you review their policies before sharing personal data.

10. Children’s Privacy

Our Site and Gestix are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that such data has been collected, we will take steps to delete it immediately.

11. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant updates via the Site or email (if provided). The "Last Updated" date at the top indicates the last revision.

12. Contact Us

For questions, concerns, or to exercise your rights, please reach out to:

• Email: info@gestix.com
• Address: Rua VI Lote 45 Zona Industrial de Montalegre, Portugal, EU
• Phone: Tel. +351 919 844 655 (Portuguese Mobile Network)

We are dedicated to addressing your privacy needs in compliance with all applicable laws and ensuring the security of your data, whether on our Website or within Gestix.